The future of urban transportation is here, and it’s taking the form of sleek, autonomous vehicles traveling through city streets. Across the United States, self-driving car companies are racing to revolutionize how we move, promising safer roads, reduced traffic and a new era of mobility. But it’s in San Francisco that this future is suddenly now a reality for thousands.

Waymo, the Google-owned autonomous vehicle pioneer, is available to everyone in the city by the bay. Imagine cruising through the iconic streets of San Francisco without worrying about parking, navigating steep hills or designating a driver after a night out. 

That’s the promise Waymo is offering. But what does this sudden availability of autonomous rides mean for daily commutes, weekend plans and the very fabric of urban life in one of America’s most dynamic cities?

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Waymo autonomous vehicle  (Waymo)

No more waiting in line: Waymo opens its doors to everyone

Remember when you needed an exclusive invite to ride in a Waymo? Well, those days are now in the rearview mirror. Now, anyone in San Francisco can hail a driverless Waymo ride. Just download the app, and you’re good to go. But here’s the thing. Nearly 300,000 people — that’s more than a quarter of San Francisco’s population — had already signed up on Waymo’s waiting list. Talk about pent-up demand. It seems like everyone wanted to try out the self-driving robotaxi service.

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Waymo app and autonomous vehicle  (Waymo)

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More than just a ride: The impact on San Francisco

Waymo isn’t just changing how people get around. It’s potentially reshaping the city’s social and economic landscape. Did you know that about 30% of Waymo rides in San Francisco are to local businesses? That’s a potential boost for the local economy right there.

And get this. Over half of Waymo riders surveyed said they’ve used the service for medical appointments. Plus, 36% use it to connect to other forms of transit like BART or Muni. It’s not just a taxi service; it’s becoming an integral part of the city’s transportation ecosystem.

Oh, and for the eco-conscious among us, here’s a fun fact. Waymo’s fleet is all-electric and uses 100% renewable energy from the city’s CleanPowerSF program. It claims to have helped curb carbon emissions by an estimated 570,000 kilograms since August 2023.

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Waymo autonomous vehicle at EV charging station  (Waymo)

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Not just a San Francisco thing

Waymo isn’t just cruising the famously steep hills of San Francisco. It’s also got wheels on the ground in the sunny streets of Los Angeles and the desert landscapes of Phoenix. And guess what? Austin, Texas, you’re next on the list. Looks like the robotaxi revolution is spreading faster than you can say “autonomous vehicle.”

Waymo autonomous vehicle on the streets of San Francisco  (Waymo)

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Safety first: Waymo’s bold claims

Now, I know what you’re thinking. “Is it safe?” Well, Waymo sure thinks so. It boasts about its “unparalleled” safety record, claiming it’s even safer than human drivers. With over 20 million miles logged since 2009, it’s got some serious road cred.

But it’s not just talk. Waymo cites statistics suggesting its driverless cars are safer than human-operated vehicles. It claims to have been involved in 17 fewer crashes with injuries and 12 fewer police-reportable crashes compared to human drivers over 3.8-plus million rider-only miles in San Francisco.

Waymo autonomous vehicle  (Waymo)

But hold on, It’s not all smooth driving

Before you get too excited and toss your driver’s license in the shredder, the National Highway Traffic Safety Administration (NHTSA) has opened an investigation into Waymo. It’s looking into 22 incidents involving the self-driving tech. We’re talking about collisions with objects, parked cars and some traffic control hiccups. Yikes.

The NHTSA’s probe covers 444 of Waymo’s vehicles. That’s a lot of robots under the microscope. It’s a reminder that even as we race toward a driverless future, there are still some speed bumps to overcome.

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Waymo app and autonomous vehicle (Waymo)

The big picture: Robotaxis taking over?

It’s not just Waymo in the spotlight. Other companies like Zoox, owned by Amazon, are also under the NHTSA’s microscope. Even big names like Ford and Tesla are feeling the heat as autonomous technology becomes more widespread. Meanwhile, GM’s Cruise is planning a comeback after suspending its service due to safety concerns.

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Waymo autonomous vehicle  (Waymo)

Kurt’s key takeaways

On one hand, the idea of hopping into a car without a driver could mean safer roads, less traffic and more accessibility for those who can’t drive. But, on the other hand, are we ready to trust our lives to algorithms and sensors? The NHTSA investigation shows there are still kinks to work out. And let’s not forget the potential impact on jobs in the transportation sector. It’s not just about cool tech; it’s about how it affects real people’s livelihoods. One thing’s for sure. The future of getting from point A to point B is changing rapidly. Whether you’re excited or skeptical, it looks like robotaxis are here to stay.

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In a world where every moment is captured, the question isn’t just about taking photos and videos. It’s about sharing them with those who matter most. Kim from Tinton Falls, New Jersey, echoes a common concern: How can a family share digital memories, both past gatherings and present moments, in a way that’s secure, private and shareable? Here’s her question to us:

“My extended family wants to find a way to share lots of photos and videos (from days of older and also when we gather). We are hoping to find a free site, and a site that won’t be pervasive or have dangerous privacy policies. We would like everyone in our family to have access to upload into their own folders that they can name, and everyone in the family to download them.” — Kim, Tinton Falls, New Jersey

Kim’s dilemma is one many families face. They seek a platform that’s free, non-invasive and respectful of privacy. A virtual space where each family member can contribute to their personalized folders, with the freedom to download cherished memories at will. Ideally, this platform would empower users to set expiration dates on their shared content, ensuring their digital footprints don’t linger indefinitely in the cloud.

Here are some recommended solutions that meet Kim’s criteria for privacy, security and ease of use for family photo sharing.

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A family photo  (Kurt “CyberGuy” Knutsson)

Private and free photo-sharing platforms

1. Google Photos

• Free Storage: 15 GB shared across Google services.
• Features: Automatic organization, shared albums and smart search.
• Privacy: Google has robust privacy policies, but users should review and adjust their privacy settings as needed.
• How to Use: Create a shared album and invite family members to contribute. Each member can upload photos and videos to their own folders within the album.
• Note: There have been concerns about Google’s data collection practices and privacy policies. If you are concerned about data privacy, you should consider alternative storage solutions.

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How to set up Google Photos

• Install the Google Photos app from the Google Play Store (Android) or the App Store (iOS).
• Open the app and sign in with your Google Account.

How to create a shared Google Photos album

• Navigate to the “Photos” tab.
• Tap on the “Library” tab, then “New album.”
• Select the photos and videos you want to include in the album.
• Tap on the “Share” button, then select “Create shared album”.
• Enter the email addresses of the family members you want to invite. They will receive an invitation to join the album.

Google photos app  (Google)

2. Dropbox

• Free Storage: 2 GB.
• Features: File syncing, easy sharing and a mobile app.
• Privacy: Strong security features, including two-factor authentication.
• How to Use: Create a shared folder and invite family members. Members can upload and organize their photos and videos in personal subfolders.

How to set up Dropbox

• Install the Dropbox app from the Google Play Store (Android) or the App Store (iOS), or download the desktop application from the Dropbox website.
• Open the app and sign in with your Dropbox account or create a new account if you don’t have one.

How to upload files

• Launch the Dropbox app or desktop application.
• Click on the “Upload” button. Select the photos or videos you want to upload from your device.

How to create a shared folder

• In the Dropbox app or desktop application, click on “New folder”.
• Give the folder a name that is easily recognizable for all family members.
• Right-click on the folder and select “Share” or use the share icon.
• Enter the email addresses of the family members you want to invite. They will receive an invitation to join the folder.

How to organize files

• Within the shared folder, create subfolders for each family member. This helps in organizing the photos and videos.
• Each family member can upload their photos and videos to their respective subfolders.

Dropbox website and app  (Dropbox)

3. Box

• Free Storage: 10 GB.
• Features: Collaboration tools and secure sharing options.
• Privacy: High-level security and compliance with various privacy regulations.
• How to Use: Set up a shared folder for the family. Each member can create and manage their own subfolders.

How to set up Box

• Go to the Box website and sign up for a free account if you don’t already have one.
• Install the Box app from the Google Play Store (Android) or the App Store (iOS), or download the desktop application from the Box website.

How to upload files

• Launch the Box app or desktop application.
• Click on the “Upload” button. Select the photos or videos you want to upload from your device.

How to create a shared folder

• In the Box app or desktop application, click on “New” and then “Folder.”
• Give the folder a name that is easily recognizable for all family members.
• Right-click (or click the ellipsis (…)) on the folder and select “Share” from the More Options menu.
• Enter the email addresses of the family members you want to invite. They will receive an invitation to join the folder.

How to organize files

• Within the shared folder, create subfolders for each family member. This helps in organizing the photos and videos.
• Each family member can upload their photos and videos to their respective subfolders.

Box website and app  (Box)

While these solutions directly address Kim’s needs for family photo sharing, it’s also worth considering device-specific options and additional cloud storage services. These can complement your chosen family-sharing platform or provide alternative solutions depending on your devices and preferences. Also, with the solutions of sharing with family members, you should be aware of the need to increase storage space if needed. 

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Device-specific and cloud storage options

The solution you choose may also depend on the devices your family uses. Whether you’re an Apple owner, have an Android device or use a mix of both, there are options tailored to your needs. Let’s explore some device-specific and cloud-storage solutions:

Photo logos  (Kurt “CyberGuy” Knutsson)

Photography tools

Apple iCloud offers a free tier with 5 GB of storage, featuring seamless integration, automatic backup and shared albums. Paid tiers include 50 GB for $0.99 per month, 200 GB for $2.99 per month, and 2 TB for $9.99 per month.

Google Photos provides an unlimited free tier at limited resolution, with smart search, automatic organization and shared albums. Google One plans offer 15 GB for free with various paid pricing options.

Amazon Prime Photos is included with an Amazon Prime subscription and offers unlimited full-resolution storage and family sharing. For a fee, Amazon Photos provides additional storage options.

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Maximize your mobile storage on iOS/iPhone

With iCloud Photos, you can make more space available on your device and still have access to your entire full-resolution collection wherever you go. To get started with iCloud Photos:

• Tap Settings
• Click your name
• Then click iCloud 
• Next, tap Photos
• Tap Sync this iPhone. In iOS 15 or earlier, tap to turn on iCloud Photos.
• Select Optimize iPhone Storage to save space on your device.

When Optimize Storage is turned on, full-resolution photos and videos are stored in iCloud, and space-saving copies are stored on your device when needed. As long as you have enough space in iCloud, you can store as many photos and videos as you want.

If you need more storage

• When you sign up for iCloud, you automatically get 5 GB of free storage. If you need more, you can upgrade to iCloud+.
• If you need more storage on your device, you can transfer the photos and videos that you don’t want to store in iCloud to your computer.

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IPad and iphone using iCloud  (Kurt “CyberGuy” Knutsson)

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Maximize your mobile storage on Android

 Settings may vary depending on your Android phone’s manufacturer 

• On your Android phone or tablet, open the Google Photos app
• Sign in to your Google Account
• At the top right, tap your Profile picture or Initial
• Tap Photos settings
• Then click Backup
• Under “Settings,” tap Back up device folders.
• Select the folders you want to back up.

Cloud storage

Dropbox offers 2 GB of free storage with features like file syncing, easy sharing and a mobile app. It also has paid plans such as Plus, which provides 2 TB for $9.99 per month, and a family plan that offers a shared 2 TB for $16.99 per month.

Box provides 10 GB of free storage and includes collaboration tools and secure sharing options. It offers business plans that come with more storage and additional features.

IDrive gives you 5 GB for free and is designed for backing up multiple devices, along with file versioning. Its personal plans include 2 TB of storage for $69.50 per year. 

Photo services

Flickr allows users to store up to 1,000 photos or videos for free and is known for its community and photo organization features. It offers a pro subscription with unlimited storage for $7.99 per month.

500px permits only limited uploads for free users but is a platform dedicated to the photography community and includes portfolio features. Its Awesome plan is priced at $6.49 per month, and the Pro plan is available for $12.99 per month.

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Kurt’s key takeaways

These days, sharing family memories securely is both a challenge and a necessity. For Kim and families like hers, platforms such as Google Photos, Dropbox and Box offer free, secure solutions that balance privacy with ease of use. While device-specific options provide seamless integration, cloud services ensure cross-platform accessibility. Remember to regularly review privacy settings, use strong passwords and consider the 3-2-1 backup rule for your precious memories. By choosing the right platform and following best practices, you can create a private, shared digital space to cherish your moments together, both past and present.

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What challenges or benefits have you experienced in trying to balance convenience, privacy and meaningful connection when sharing photos and videos with loved ones? Let us know by writing us at Cyberguy.com/Contact

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The global IT outage triggered by a faulty CrowdStrike software update has created a perfect storm for cybercriminals to exploit. In the wake of this unprecedented disruption affecting Windows computers worldwide, threat actors are now launching phishing campaigns and distributing malware-laden links.

These malicious actors are preying on individuals and organizations desperate for information and solutions, tricking them into clicking on contaminated links under the guise of offering updates or fixes for CrowdStrike-related issues.

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Illustration of cybercriminal at work. (Kurt “CyberGuy” Knutsson)

AUTO PARTS GIANT EXPOSED: 2.3 MILLION CUSTOMERS AT RISK IN MASSIVE DATA BREACH

Massive outage touches every aspect of life

As airlines, banks, grocery stores, 911 emergency communications, medical centers and virtually every organization running Windows computers with CrowdStrike Falcon attempt to recover from what could be the most destructive tech tsunami, criminals are being observed attempting to offer fake help with a payload of trouble.

A person working on a Windows PC (Kurt “CyberGuy” Knutsson)

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Homeland Security issues alert about threat actors after CrowdStrike Windows outage

The Department of Homeland Security’s Cybersecurity & Infrastructure Security Agency, known as CISA, is tracking this online criminal activity, which now poses a secondary threat to Americans. Here is the CISA statement:

“CISA has observed threat actors taking advantage of this incident for phishing and other malicious activity. CISA urges organizations and individuals to remain vigilant and only follow instructions from legitimate sources. CISA recommends organizations to remind their employees to avoid clicking on phishing emails or suspicious links.”

The massive outages started at 1:20 a.m. ET Friday when CrowdStrike began rolling out a faulty update to its Falcon security product that protects Windows hosts. Screens around the world turned blue, freezing on a crippling message known as the “blue screen of death.”

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A man working on a desktop Windows PC. (Kurt “CyberGuy” Knutsson)

How to protect against threat actors pretending to be CrowdStrike or Microsoft

• Avoid clicking links in any text or email related to the CrowdStrike or Windows disruption.
• Be ready to ride out digital storms like this one by getting your own life jacket in the form of strong anti-virus protection. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android & iOS devices.
• Only use official sources for resolving security incidents like this one.

CrowdStrike’s CEO George Kurtz addressed the global glitch it caused, and an updated statement puts it in perspective:

“We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption. We are working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on.”

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How to recover from the ‘blue screen of death’ outage

CrowdStrike is actively working through its official channels to roll out a previous version of its Falcon software, but not before the disruptive damage was done worldwide. If you have a Windows PC or laptop experiencing trouble, there are alternative workarounds to help you fix it. The company offers the following additional steps that can be taken if your Windows computer is still having trouble.

Workaround steps for individual hosts:

• Reboot the host to give it an opportunity to download the reverted channel file. If the host crashes again, then:
• Boot Windows into Safe Mode or the Windows Recovery EnvironmentNote: Putting the host on a wired network (as opposed to Wi-Fi) and using Safe Mode with Networking can help remediation.
• Navigate to the %WINDIR%\System32\drivers\CrowdStrike directory
• Locate the file matching “C-00000291*.sys”, and delete it.
• Boot the host normally. 

Note: Bitlocker-encrypted hosts may require a recovery key.

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Kurt’s key takeaways

Cybercriminals are quick to take advantage of tech troubles like this massive Windows disruption caused by CrowdStrike. The lesson is to take privacy and security into your own hands by being as resilient as possible to attacks. I recommend running good antivirus protection on every device in you and your family’s lives. See the 2024 review of the Best AntiVirus Protection here for options.

What measures do you believe governments and tech companies should implement to prevent and mitigate the impact of such large-scale IT disruptions in the future? Let us know by writing us at Cyberguy.com/Contact

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Have you noticed how technology is rapidly transforming our shopping experiences? From online marketplaces to self-checkout kiosks, the retail landscape is evolving at breakneck speed. Today, let’s explore one of the latest innovations set to shake up the way we shop for everyday items: digital price tags.

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Digital price tag (Walmart) (Kurt “CyberGuy” Knutsson)

The rise of smart pricing

Imagine walking into a store where prices change in real time, just like they do on your favorite shopping websites. Well, that future is closer than you might think. Retailers across the globe are experimenting with dynamic pricing systems, bringing the flexibility of online shopping to brick-and-mortar stores.

Digital price tags (Walmart) (Kurt “CyberGuy” Knutsson)

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What’s driving this change?

Several factors are propelling this shift towards digital pricing. Stores can update thousands of prices instantly, saving time and labor. This improves accuracy, eliminating discrepancies between shelf prices and checkout totals. The system also allows retailers to quickly respond to market changes or competitor pricing. Additionally, there’s a sustainability angle, as digital tags reduce paper waste from traditional price tags.

Digital price tag (Walmart) (Kurt “CyberGuy” Knutsson)

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The technology behind the change

Electronic shelf labels (ESLs) or digital shelf labels (DSLs) are at the heart of this retail revolution. These small, battery-powered e-paper displays are wirelessly connected to a central system, allowing for quick and easy price updates. But they’re more than just digital price tags; they’re a gateway to a more interactive shopping experience.

Digital price tags (Walmart) (Kurt “CyberGuy” Knutsson)

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What can these smart labels do?

These smart labels are multifunctional devices. They can display prices and product information, show QR codes for additional details, guide store employees for restocking and assist with order fulfillment for online purchases. It’s like giving each product its own mini-computer.

Showing how smart labels are multifunctional devices (Walmart) (Kurt “CyberGuy” Knutsson)

The potential impact on shoppers

This new technology could bring both benefits and challenges for consumers. On the plus side, we can expect more accurate pricing and the potential for better deals on soon-to-expire items. Shoppers will have access to more product information right at their fingertips.

There’s also a possibility of lower prices due to increased store efficiency. However, it’s not all rosy. We might see the introduction of dynamic pricing, similar to surge pricing in ride-sharing apps. This could lead to rapid price fluctuations. There are also privacy concerns with the increased data collection that comes with these systems.

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Digital price tags (Walmart) (Kurt “CyberGuy” Knutsson)

Real-world examples: Who’s leading the charge?

Now that we’ve covered the basics, let’s look at some specific examples of how this technology is being implemented. America’s largest retailer, Walmart, recently announced plans to introduce digital shelf labels in 2,300 stores by 2026. Given Walmart’s massive market share in the U.S. grocery sector, this move could expose millions of shoppers to the technology.

According to Daniela Boscan, a Walmart food and consumable team lead, “A price change that used to take an associate two days to update now takes only minutes with the new DSL system. This efficiency means we can spend more time assisting customers and less time on repetitive tasks.”

While Walmart’s announcement made headlines, they’re not the first to experiment with this technology. Other major players include Kroger, Whole Foods (owned by Amazon), Ahold Delhaize, and Schnucks, a Midwestern chain. A recent market study estimates that about 26% of grocers and general merchandisers were capable of using ESL technology in 2023, indicating a growing trend in the industry.

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Employee scanning digital price tag (Walmart) (Kurt “CyberGuy” Knutsson)

The great price-tag switcheroo

When a store decides to make the leap from traditional paper tags to digital ones, it’s not just a simple overnight change. It’s a massive undertaking that requires careful planning and execution. Picture this: a small army of workers descending upon the store, armed with digital price tags and determination.

These “price tag transformers” swarm the aisles, systematically replacing each paper tag with its high-tech counterpart. Shelf by shelf, aisle by aisle, the store undergoes a visible transformation. The familiar sight of paper tags gradually gives way to the sleek, uniform appearance of digital displays.

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Changing out paper tags for digital ones (Pricer) (Kurt “CyberGuy” Knutsson)

The bigger picture: Dynamic pricing everywhere

The adoption of digital price tags in grocery stores is part of a larger trend toward dynamic pricing in various industries. We’ve already seen this in ride-sharing apps like Uber and Lyft, airline tickets, live music, event sales and fast food, as evidenced by the recent Wendy’s controversy. This shift raises questions about how consumers will adapt to more fluid pricing structures in their day-to-day purchases.

Digital price tags (Walmart) (Kurt “CyberGuy” Knutsson)

Kurt’s key takeaways

As we stand on the brink of this digital revolution in retail, it’s important to consider both the opportunities and the challenges it presents. On one hand, the increased efficiency and flexibility could lead to better shopping experiences and potentially lower prices. On the other hand, the introduction of dynamic pricing to everyday purchases might require a shift in how we approach our shopping habits.

As this technology rolls out, it’s crucial for you to stay informed and adapt your shopping strategies accordingly. Monitor price trends, take advantage of additional product information and provide feedback to retailers about your experiences.

What’s your take on this digital retail revolution? Are you excited about the potential benefits or concerned about the challenges? Let us know by writing us at Cyberguy.com/Contact.

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