Earlier this year, Australian police arrested a passenger for running a malicious Wi-Fi network both at an airport and during a flight. The setup looked just like the airline’s own Wi-Fi service, but it wasn’t. Instead, it was what cybersecurity researchers call an “evil twin,” a fake hotspot designed to trick people into handing over their credentials.

The idea isn’t new, but the setting is. For years, fake Wi-Fi networks have been a common trick in cafes, hotels, and airports. What makes this case stand out is that the attacker took it to the skies, exploiting the growing reliance on in-flight Wi-Fi for entertainment and internet access.

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What is an evil twin Wi-Fi attack?

An evil twin hotspot is a wireless network that impersonates a legitimate one by copying its name, also known as the SSID. When multiple networks with the same name exist, your phone or laptop often connects to the one with the stronger signal, which is usually the attacker’s.

Travelers check their phones while navigating delays and flight cancellations at the Austin-Bergstrom International Airport on July 19, 2024, in Austin, Texas. (Brandon Bell/Getty Images)

Once connected, victims are often redirected to a fake login or landing page. In this case, the malicious portal requested passengers’ email addresses, passwords, or even social media credentials under the pretense of granting access to the airline’s entertainment system. The stolen information could then be used for account takeovers, identity theft, or further attacks.

Why travel Wi-Fi is a prime target

Travel creates a perfect storm for these kinds of attacks. Whether you’re in a hotel, airport, cruise ship or airplane, you often have limited choices for getting online. Mobile data may be patchy or expensive, which pushes people toward the available Wi-Fi networks. Because these services feel official and are tied to trusted brands, travelers tend to assume they’re safe and let their guard down when login requests pop up.

Another trend adds to the risk. Travel providers are increasingly moving entertainment and services onto personal devices instead of offering built-in options. Airlines replace seatback screens with streaming portals, cruise lines promote app-based services and hotels direct guests to digital check-in platforms. All of these require a Wi-Fi connection, which means more people are logging on than ever before.

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How hackers trick you with fake in-flight Wi-Fi

Here’s how it worked in the Australian case. The attacker carried a portable hotspot onboard and named it to match the airline’s official Wi-Fi network. Passengers, seeing the fake network with stronger signal strength, connected automatically. They were then taken to a counterfeit login page asking for personal details.

A traveler awaits their delayed luggage after United Airlines grounded flights due to a tech outage at Newark Liberty International Airport in Newark, New Jersey, Aug. 6, 2025.  (REUTERS/Ryan Murphy)

On a flight, the consequences are amplified. Passengers either give in and share data or lose access to entertainment for hours. The success rate of this attack is, quite literally, sky-high.

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Why you need a VPN for in-flight Wi-Fi security

One of the best defenses against rogue Wi-Fi is a Virtual Private Network, or VPN. A VPN creates an encrypted tunnel between your device and the internet, making it far harder for attackers to intercept your data even if you connect to the wrong hotspot.

There is a catch, though. In-flight Wi-Fi systems often require you to disable your VPN temporarily to access the onboard portal. Even then, a VPN remains an important safeguard. Once you have cleared the login page and, if you have paid, connected to the internet, enabling your VPN ensures that any browsing, messaging, or app traffic stays private.

For the best VPN software, see my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android and iOS devices at CyberGuy.com.

9 tips for using in-flight Wi-Fi safely

A VPN is important, but it isn’t the only defense you should rely on. Here are some other ways to stay safe when connecting midair:

1) Install strong antivirus software

Before you even think about connecting to in-flight Wi-Fi, make sure your device has a strong antivirus installed. It’s your first line of defense against malicious sites and apps that attackers may try to push through fake portals. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

James Garofalo of Colorado Springs is checking cellphone after his flight cancelation at Denver International Airport in Denver, Colorado, on Thursday, Dec. 22, 2022. (Hyoung Chang/The Denver Post)

2) Enable two-factor authentication (2FA)

Even if an attacker manages to steal your login credentials, 2FA can stop them from getting into your accounts. Use app-based authenticators rather than SMS codes whenever possible, since they work offline and are harder to intercept.

3) Turn off automatic Wi-Fi connections

Most phones and laptops are set to reconnect automatically to familiar networks. This makes it easier for a fake hotspot with the same name to trick your device. Before you board, switch off auto-connect and manually choose the correct airline Wi-Fi.

4) Use HTTPS everywhere

When browsing in-flight, check for the padlock icon in your browser’s address bar. HTTPS encrypts the connection between your device and the website, making it harder for attackers on public Wi-Fi to intercept your data.

5) Limit what you access

Even with precautions, in-flight Wi-Fi should be treated as untrusted. Avoid logging in to sensitive accounts like online banking or work systems. Stick to light browsing, streaming or messaging until you’re back on a secure connection.

6) Keep your device updated

Outdated operating systems and apps often have security holes attackers exploit. Before your trip, install the latest updates on your phone, tablet or laptop. Many updates include security patches that protect you against known vulnerabilities.

7) Use airplane mode with Wi-Fi only

When possible, switch your device to airplane mode and then enable only Wi-Fi. This reduces exposure from other radios (like Bluetooth or cellular roaming) that attackers sometimes target on flights.

8) Watch for phishing pop-ups and avoid suspicious clicks

Some fake in-flight portals use pop-ups or redirects designed to trick you into entering login details or clicking on malicious links. If a page asks for unnecessary information, like your full Social Security number, banking details or unrelated logins, treat it as a red flag. Close the page immediately and don’t click.

9) Log out after use

When the flight is over, sign out of the airline’s Wi-Fi portal and any accounts you accessed. This prevents session hijacking if the system keeps tokens cached.

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Kurt’s key takeaway

The rise of evil twin attacks in the air is a reminder that convenience often comes with hidden risks. As airlines push more passengers toward in-flight Wi-Fi, attackers are finding ways to exploit that dependency. Next time you fly, think twice before blindly connecting to the first Wi-Fi network that pops up. Sometimes, the safest choice is to stay offline until you land.

Would you rather go a few hours offline than risk using an untrusted hotspot midair? Let us know by writing to us at CyberGuy.com.

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If you rely on an older Android device, whether it’s a phone, tablet or car infotainment unit, you may soon lose access to all the new Waze features. Waze’s latest beta, version 5.9.90 and higher, now requires Android 10 as a minimum, up from the previous requirement of Android 8.

This change means that while your device may still run Waze, it will no longer receive updates. That applies to all the navigational improvements, bug fixes and new tools Waze typically rolls out every few months.

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Older Android devices may not be able to download the latest Waze updates. (Waze)

Why Waze dropping Android 8 and 9 support matters

First, it’s important to note that Google Maps continues to support Android 8 and Android 9, offering a lifeline if you’re stuck on older software.

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Still, Waze is a community-driven navigation leader. Its strength comes from real-time, crowdsourced reporting of incidents, police traps, road hazards and even gas prices, features that many drivers value above Google Maps.

Who loses Waze features on older Android devices

• Drivers using older smartphones or tablets: If you haven’t updated your device to Android 10, you’ll lose access to new Waze features.
• Users of aftermarket in-car infotainment systems: Many of these budget units still run Android 8 (Oreo) or Android 9 (Pie), meaning they’ll soon fall behind.

Devices that have not been updated to at least Android 10 will not be able to access Waze’s newest features. (Waze)

What Waze’s Android 10 requirement means for you

If Waze is your go-to navigation app, here’s what to keep in mind:

• You can keep using Waze on older Android versions, but you won’t get new features or updates.
• App reliability may decline over time as backend changes or server protocols evolve.
• Map updates and basic reporting may still work for a while, but support isn’t guaranteed indefinitely.
• Google Maps remains a fallback option, as it still supports older Android systems.

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As a version of the app gets older, it may become less reliable over time. (Waze)

Tips to keep Waze working on your Android device

If you rely on Waze daily, here are some quick ways to stay ahead of the update cutoff:

• Check your Android version: Go to Settings > About Phone > Software Information to confirm if you’re running Android 10 or higher.
• Update your device: If your phone or tablet supports it, install the latest Android update to keep Waze fully functional.
• Consider a budget upgrade: If your hardware is stuck on Android 9 or older, affordable Android 10+ phones and tablets are widely available.
• Update car infotainment systems: Many aftermarket head units allow software updates. Check the manufacturer’s site to see if Android 10 is available.
• Keep Google Maps as backup: If updating isn’t possible, Google Maps still works on Android 8 and 9, ensuring you’re never left without navigation.

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right — and what needs improvement. Take my Quiz here: CyberGuy.com.

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Kurt’s key takeaways

The shift to Android 10 reflects a common pattern in app development: focus on newer OS versions enables advanced features and stronger security. For most Android users, especially those on modern devices, this is a non-issue. But if you’re using older hardware, especially in your vehicle, you must plan ahead. To keep enjoying the full Waze experience, consider whether upgrading your device or switching to supported apps like Google Maps is the smarter move.

Will you upgrade your device to stay updated with Waze, or will this change push you to switch to Google Maps? Let us know by writing to us at CyberGuy.com.

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New research may shock a lot of Apple fans: iPhone users are actually more likely to fall for online scams than Android owners. The problem isn’t the device itself; it’s the habits of the people using it.

The survey from Malwarebytes, a global cybersecurity company, of 1,300 adults across the United States, United Kingdom, Austria, Germany and Switzerland, found that many iPhone owners put blind trust in Apple’s security. That confidence makes them easier targets for scammers who count on overconfidence.

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New research suggests iPhone users are more likely to fall for online scams than Android users. (Kurt “CyberGuy” Knutsson)

The truth about iPhone security habits

Here’s what the Malwarebytes survey uncovered:

• More than half of iPhone users (53%) admitted they’ve fallen for a scam, compared to 48% of Android users.
• Only 21% of iPhone owners add security software, while 29% of Android users do.
• Just 35% of iPhone users set unique, strong passwords, compared to 41% of Android owners.
• 47% of iPhone users grabbed a “best price” deal from shady sellers, compared to 40% of Android users.
• 41% of iPhone owners DM’d sellers for discounts on social media, compared to 33% of Android owners.

The takeaway? It’s not the phone that makes you safe, it’s your choices every time you go online.

A survey from Malwarebytes found that many iPhone owners blindly trust Apple’s security measures, which makes them easier targets for scammers who count on overconfidence. (Kurt “CyberGuy” Knutsson)

Why this matters

For years, Apple’s reputation led iPhone users to believe they were automatically safer. This study proves otherwise. Cybercriminals don’t care what brand of phone you carry; they care about how easy it is to trick you. And right now, too many iPhone users are letting their guard down.

Many iPhone software updates contain security patches that block new threats to keep users safe.  (Kurt “CyberGuy” Knutsson)

7 ways to stay safe on iPhone

Even if you love your iPhone, staying safe means making smarter choices online. Follow these steps to keep scammers one step behind you.

1) Stop and double-check

If something feels off, whether it’s a text, link, or offer, pause. Scammers rely on urgency to trick you.

2) Avoid random links and shady DMs

Never click on links or QR codes from unknown senders. Always visit the company’s website directly. Also, use strong antivirus software to block malicious links before they reach you. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com/LockUpYourTech

3) Keep your software updated

Apple pushes out updates for a reason. Many contain security patches that block new threats. Make sure your iPhone is always running the latest iOS and app updates.

How to update iOS:

• Go to Settings
• Tap General
• Click Software Update and install any available updates. 

Manually updating apps:

• Open the App Store.
• Tap your profile icon at the top right.
• Scroll down to see pending updates.
• Tap Update All (or update individual apps).

Enabling Automatic App Updates:

• Open Settings.
• Scroll down and tap App Store.
• Under Automatic Downloads, toggle on App Updates.

This way, your phone will always stay current, reducing the chances that hackers can exploit old vulnerabilities.

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4) Pick stronger, unique passwords

Using the same password everywhere is a hacker’s dream. Create unique ones for each account. Consider using a password manager, which securely stores and generates complex passwords, reducing the risk of password reuse.

Next, see if your email has been exposed in past breaches. Our #1 password manager (see CyberGuy.com/Passwords) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials.

Check out the best expert-reviewed password managers of 2025 at CyberGuy.com/Passwords

5) Consider using a personal data removal service

Scammers thrive on the personal details they can easily find about you online, and iPhone users in particular tend to overshare and trust their device to keep them safe. That leaves a bigger trail for criminals to exploit. A personal data removal service helps wipe your information from data broker sites and shady lists that fuel targeted scams. 

While no service can erase everything, it makes it much harder for crooks to connect the dots and trick you. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com/Delete

Get a free scan to find out if your personal information is already out on the web: CyberGuy.com/FreeScan

6) Turn on two-factor authentication (2FA)

Turning on two-factor authentication (2FA) is one of the most powerful ways to lock down your accounts. It adds an extra login step that blocks criminals, even if they already have your password. On your iPhone:

• Open the Settings app.
• Tap on [your name] (your Apple ID at the top).
• Select Sign‑In & Security.
• Tap Turn On Two‑Factor Authentication, then tap Continue.
• Enter a trusted phone number to receive verification codes (via text or call), tap Next, and enter the code sent to you to complete the setup.

Once set up, you’ll get a code each time you or someone else tries to sign in.

7) Don’t trade personal info for deals

Skip giving out your phone number or email just to snag a coupon, unlock a discount code, or enter a giveaway. Scammers use those details to target you later with spam, phishing attempts, and even identity theft schemes. Instead, create and use an alias email address for sign-ups, promotions, or contests. That way your real inbox stays private, and suspicious offers won’t expose your personal data.

For recommendations on private and secure email providers that offer alias addresses, visit CyberGuy.com/Mail

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What this means for you

If you own an iPhone, don’t assume Apple’s built-in tools are enough. Android users appear to be more proactive, but everyone is vulnerable. Real security comes from your habits, not your hardware.

Kurt’s key takeaways

The bottom line: iPhone users are falling for scams more often because they trust too much and protect too little. The fix is simple: be cautious, be skeptical, and add extra protection. Because when it comes to scams, it’s not about the device, it’s about you.

Do you still believe Apple makes you safer, or are you ready to admit that scammers can outsmart any phone? Let us know by writing to us at CyberGuy.com/Contact

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Shopping has gone digital, and with it comes a whole new language. From the way you pay to the platforms you browse, technology is rewriting the rules of retail. We’ll break down five essential terms that directly shape how you shop today, from affiliate links powering influencer recommendations to same-day delivery that gets products to your door in hours.

Stay tuned for more in this series as we decode the tech jargon behind the evolving world of e-commerce, answering the top questions we get from readers like you.

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Online shopping comes with its own set of terms native to the digital space. (Kurt “CyberGuy” Knutsson)

1) Digital wallet

Your phone, your wallet

A digital wallet is an app that securely stores your credit cards, debit cards, tickets and even IDs on your smartphone. Instead of swiping plastic, you can simply tap your phone or smartwatch to pay at checkout.

Where you’ve likely used it:

• Apple Pay or Google Pay at a coffee shop.
• Samsung Pay at a grocery store.
• Storing boarding passes, concert tickets or loyalty cards.

Digital wallets use encryption and biometric security (like Face ID) to keep your payment data safe. They also cut down on physical clutter—no more fumbling with cards at the register.

Want to make sure your digital wallet is safe? Check out my guide to setting strong authentication and avoiding scams targeting mobile payments.

2) Buy now, pay later

How installment plans reshape shopping

You’ve probably seen “Pay in 4” or “Buy Now, Pay Later” (BNPL) at checkout. Some websites and services allow you to split purchases into smaller payments over time, typically with no interest if paid on schedule.

Why it matters:

• Makes big-ticket items more accessible.
• Helps you budget, but late fees can add up.
• Retailers sell more by lowering the upfront cost.

If you want even more ways to manage expenses, take a look at my guide on saving big at the grocery store using simple, proven hacks. For even more ways to stretch your dollars, check out my guide on the best ways to save money on gas with apps and loyalty programs.

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A digital wallet is an app that securely stores your credit cards, debit cards, tickets and other items like IDs on your smartphone. (Jakub Porzycki/NurPhoto via Getty Images)

3) Same-day fulfillment

From warehouse to your doorstep in hours

The phrase same-day fulfillment describes when retailers use advanced logistics to process, pack, and ship your order so you get it within hours instead of days. Think Amazon Prime Now or Walmart’s express delivery.

How it works:

• Local warehouses and stores act as mini shipping hubs.
• Algorithms map the fastest routes for couriers.
• Automation speeds up picking, packing, and delivery.

It’s convenience at its peak, and for urgent needs (like a birthday gift you forgot), same-day fulfillment is a lifesaver. Be sure to check out my list of the 5 best secrets to shopping smarter on Amazon to save time and money.

4) Social commerce

Shopping where you scroll

Social commerce is the blend of social media and online shopping. Instead of just seeing ads, you can now buy directly through platforms like TikTok Shop, Instagram Checkout or Pinterest.

What makes it unique:

• Seamless shopping without leaving the app.
• Real-time recommendations from influencers and creators.
• Viral products can sell out within hours.

For consumers, it’s impulse buying made easier. For businesses, it’s a new way to reach audiences where they already spend time.

Want to avoid scams? Stick to verified shops and use buyer protection options when available. For more ways to stay safe while shopping online, check out my CyberGuy guide on how to tell if an online store is real or a scam. 

Social commerce blends the experiences of online shopping and browsing social media. (Kurt “CyberGuy” Knutsson)

5) Dropshipping

Selling without the stockroom

Dropshipping is a retail model where the seller doesn’t keep products in stock. Instead, when you place an order, it’s sent directly to a third-party supplier who ships it straight to your door.

How it works:

• You buy from an online shop.
• The shop forwards your order to a manufacturer or wholesaler.
• That supplier handles storage, packing and shipping.

Why it’s popular:

• Entrepreneurs can start online stores without investing in warehouses.
• Stores can offer a wide variety of products without holding inventory.

The downside? Shipping times may be longer, product quality can vary and customer service sometimes suffers since the seller isn’t handling the goods directly. Still, dropshipping has become a cornerstone of e-commerce, powering countless online shops you scroll past every day. For some advice on how to start and grow an online store, visit CyberGuy’s guide on 10 easy ways to help launch a successful online shop.

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Pro tip: protect yourself while shopping online

Even as shopping gets more convenient, cyberthreats also grow. Fake stores, phishing scams, and shady links can put your data at risk. That’s why running a strong antivirus program is essential.

Why antivirus matters for e-commerce:

• Scans links and downloads before they harm your device
• Blocks malicious pop-ups on retail and social sites
• Warns you about suspicious checkout pages

Using strong antivirus software gives you peace of mind while shopping online. It’s a small step that keeps your personal and financial information safe as e-commerce evolves.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at CyberGuy.com/LockUpYourTech 

Kurt’s key takeaways:

E-commerce is moving faster than ever. By understanding these five terms, you shop with confidence and spot trends before they become mainstream. From digital wallets to dropshipping, each concept shapes how products reach your hands. Stay curious, keep learning, and watch how retail continues to evolve.

What changes in online shopping do you think will matter most in the next few years? Let us know by writing to us at CyberGuy.com/Contact

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